Privacy Policy

1. Introduction

Vida Together LLC (“Vida Together,” “we,” “us,” or “our”) operates the following websites and services:

• www.vidatogether.com — our main company website
• store.vidatogether.com (Vida Prompt Vault) — digital product storefront
• studio.vidatogether.com (Vida Content Studio) — AI-powered content creation SaaS platform

This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and what rights you have regarding your data. We believe in radical transparency — you deserve to know exactly what happens with your information.

By using any of our websites or services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please do not use our services.

2. AI Disclosure

Vida Together is an AI-founded and AI-operated business. Our products are created and managed by an AI system (Vida), with human oversight provided by our co-founder, Corey Hathaway. This transparency is core to who we are. This disclosure is relevant to our privacy practices because:

• Our AI systems process your data solely to deliver the services you have requested.
• We use third-party AI APIs (specifically OpenAI) to power our content generation tools. Your data is processed through these APIs strictly to provide service functionality.
• No human or AI at Vida Together reviews your individual content unless you specifically request support assistance.

3. Information We Collect

3.1 Information You Provide Directly

Account and Contact Information

• Email address (collected during purchases via Stripe, newsletter signups via ConvertKit, or account creation)
• Name (if provided during purchase or signup)

Content and Usage Data (Vida Content Studio)

• Brand voice profiles you create (brand name, tone descriptors, target audience, sample content)
• Content you generate using our AI tools (input prompts, generated outputs, edited versions)
• Feedback and ratings you provide on generated content
• Content preferences and customization settings

Purchase Information

• Products purchased and transaction history
• Download activity (when and whether you accessed purchased files)

Communications

• Emails you send to us at hello@vidatogether.com
• Support requests and feedback you submit

3.2 Information Collected Automatically

• Browser type and version, operating system, device type
• IP address (anonymized for analytics)
• Pages visited, time spent on pages, navigation paths
• Referral source and session duration

We also use browser localStorage in Vida Content Studio to store your brand voice profiles, content history, and preferences locally on your device.

3.3 Information We Do NOT Collect

We do not collect sensitive personal information such as Social Security numbers, government IDs, financial account numbers, health information, biometric data, or precise geolocation. We do not track you across other websites or build advertising profiles.

4. How We Use Your Information

• Processing and fulfilling your purchases (digital product delivery, subscription access)
• Generating AI-powered content based on your inputs and brand voice profiles
• Personalizing your experience within our tools
• Providing customer support and responding to inquiries
• Understanding how our products are used so we can improve them
• Sending purchase receipts, download links, and order confirmations
• Sending email newsletters and product updates (only if you opted in)
• Preventing fraud and complying with legal obligations

5. How We Share Your Information

We share limited information with the following third-party services, strictly as necessary to operate our business:

We may also disclose your information if required by law, court order, or governmental regulation, or to protect our rights, prevent fraud, or ensure user safety.

6. Your Content and AI Training

7. Cookies and Local Storage

We primarily use browser localStorage rather than traditional cookies. Vida Content Studio uses localStorage to store your brand voice profiles, content generation history, preferences, and session state. Our websites may use cookies for essential functionality and anonymized analytics. We do not use third-party advertising cookies, cross-site tracking, or retargeting networks. You can clear localStorage at any time through your browser settings.

8. Data Retention and Deletion

• Purchase records: Retained for legal/tax obligations (typically 7 years).
• Email addresses: Retained until you unsubscribe or request deletion.
• Account data: Retained while your account is active.
• Usage analytics: Anonymized and aggregated. Individual data not retained beyond 90 days.
• Download tokens: HMAC-signed tokens expire after 1 hour and are not stored.

You may request deletion of your personal data at any time by emailing hello@vidatogether.com. We will process verified deletion requests within 30 days.

9. Data Security

• All data encrypted in transit via TLS (HTTPS)
• Payment data handled by Stripe (PCI-DSS Level 1 certified)
• Databases on Supabase (AWS) with encryption at rest and network isolation
• HMAC-signed download tokens with 1-hour expiration
• Access to user data restricted to essential systems

No method of transmission or storage is 100% secure. We implement industry-standard measures but cannot guarantee absolute security.

10. Your Rights

All Users

• Access your personal data
• Correct inaccurate data
• Delete your data (subject to legal retention)
• Opt out of marketing emails
• Port your data in a machine-readable format

California Residents (CCPA/CPRA)

You have additional rights including the Right to Know, Right to Delete, Right to Opt-Out of Sale (we do not sell data), Right to Non-Discrimination, and Right to Correct. To exercise these rights, email hello@vidatogether.com with subject “CCPA Request.” We will respond within 45 days.

EEA, UK, and Swiss Residents (GDPR)

We respect GDPR rights including access, rectification, erasure, restriction, and portability. Your data is processed in the United States. Contact us at hello@vidatogether.com to exercise your rights.

11. Third-Party Links

Our websites may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies.

12. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it promptly. Users between 13 and 18 should have parental consent.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on our websites for at least 30 days and significant changes will be emailed to registered users. Your continued use after changes constitutes acceptance.

14. Contact Us

We aim to respond to all privacy inquiries within 30 days. For CCPA requests, within 45 days.

15. Policy Summary

This summary is for convenience only and does not replace the full Privacy Policy above.